Community Association Management
Property Management

Community Association Management

Our dedicated team handles the heavy lifting in Community Association Management, helping you maintain and grow the value of your community effortlessly.

Step
1

Preserve the value of your community

Preventive maintenance is key to maintaining the value of your investment for years to come. We’ll work with you to establish a recurring maintenance schedule to ensure your building retains its value. When you work with Gordon James Realty, you’ll also have access to a large network of trusted contractors who provide dependable work at a fair price, eliminating the headache of negotiating and coordinating with unknown third party contractors.

Aside from routine maintenance, we’ll also effectively manage the reserve fund of your homeowner or condo association, ensuring you’re prepared for larger capital improvements that’ll boost the resale value of your property.

Preserve the value of your community
Step
2

Take the burden off busy board members

Board members play an important role in the operation of your community. But handling the day-to-day tasks of managing a building can cause burnout for these busy volunteers, who often have busy lives outside of their roles are board members. At Gordon James Realty, we’re adept at handling the routine work that’s involved with property management - from record keeping to rule enforcement to contract analysis. You maintain control, while we do the heavy lifting and ensure the work gets done. We’ll even help you navigate complex community issues and offer references to outside professionals, when necessary.

Take the burden off busy board members
Step
3

Streamline your community’s finances

Financial management is a top priority for homeowner and condo associations. But it’s often complex, with many pieces to consider including resident dues, fines, bills and budgets. Because each association operates differently, and we’ll work with you to determine an accounting and reporting structure that best fits the needs of your community. We’ll leverage our wealth of experience in budget management for homeowner and condo associations– as well as the latest technology — to ensure your financial information is transparent, organized and GAAP compliant.

Streamline your community’s finances
Step
4

Centralize key association information

Effective community management involves a number of administrative components, including contracts, vendor information, task lists, and more. With our versatile online portal, you can store important association documents, manage action items, and keep track of resident and vendor contract information — all from one central location. You can also use the portal to collect assessments and other financial receivables, further streamlining the administrative aspects of your community.

Certifications: (Community association institute CAI, CMCA, AMS)

Centralize key association information
Step
5

Advanced technology, seamlessly connecting your community

In order to efficiently serve the community, we utilize a versatile online portal that provides flexibility and real-time data. Board members would have special access to monitor and manage the outstanding priority items, unit owner account statements, resident/vendor contact, and the rental list directly from the portal. It also provides the notification function that allows the Board to send out building-wide or exclusive unit-owner notices and updates directly from the portal. Important documents can be stored on the portal for all unit owners to access at any time.

Advanced technology, seamlessly connecting your community
Step
6

Proven experience, serving the most selective communities

With over 50 years of combined experience, Gordon James Realty is built on the premise of proactive management – taking this approach vs a reactive approach to HOA management provides our clients with a higher level service and one that our current clients have come to expect. This aligns with our vision of protecting and maintaining the integrity of the building and the community that we work with by taking the workload off from the Board.

Proven experience, serving the most selective communities
365 days
365 days
Seamless community connection through online portal
24 hours
24 hours
Receive a management proposal in less than 24 hours.
60 minutes
60 minutes
Average response time to community partners.
0% turnover
0% turnover
When HOA’s partner with us, they stay with us

Maintain a thriving community and leave the details to us.

Time-Tested
Management
Methods
Leading-Edge,
Secure
Technology
Service
Gordon James Realty pairs our expertise in community management with the latest technology to help you preserve the value of your community for years to come, while taking the burden off busy board members.

Why Choose Gordon James?

Preserving a community’s value is a top priority for all homeowner and condo associations. But board members have busy lives and can easily get burned out by coordinating the day-to-day tasks involved with managing a homeowner or condo association.

Gordon James Realty has over 50 + years of combined experience, managing community associations across the Washington, DC area. We pair this expertise with the latest technology to deliver tailored community management services that meet the needs of condo and homeowner associations of all sizes.

Our comprehensive community management services provide you with everything you need to keep your association running like a well-oiled machine. When you partner with Gordon James Realty, you’ll maintain control, while ensuring the daily tasks involved in running your community are being handled by the experts.

Our Difference

Our customized approach, responsiveness and expertise mean you can focus on growing the value of your community, while turning over the day-to-day tasks to us.

We combine time-tested community association management methods with leading-edge technology, secure technology to deliver proven services that ensure your association runs like an efficient, effective business. We maintain our status as industry leaders in community association management by keeping up with the latest laws and community developments and maintaining key industry certifications from the Community Associations Institute (CAI).

Our comprehensive services lighten the load of your board members. From budget support to ongoing maintenance, we’re well-equipped to handle resident needs and keep your community in great shape for years to come.

Open communication is the foundation of an effective partnership, and you’ll notice our commitment to collaboration from the first conversation you have with us. We’ll spend time learning more about your community association’s goals, exploring how we can work together to achieve those goals, and answering any questions you have.

Each community association has unique needs. We’ll work with you to develop a personalized strategy that fits your situation and you goals. Throughout our partnership, we’re committed to being your information source and investment protector.

Who we serve

Gordon James Realty provides comprehensive commercial real estate management services throughout the Washington, DC area. We provide tailored solutions to meet the needs of all types of commercial properties, including office parks and buildings, industrial properties, and retail spaces.

Technology

In order to efficiently serve the community, we utilize a versatile online portal that provides flexibility and real-time data. Board members would have special access to monitor and manage the outstanding priority items, unit owner account statements, resident/vendor contact, and the rental list directly from the portal. These list views can be exported as PDF documents or Excel spreadsheets.

The platform offers the ability to communicate between the Board and the managing agent regarding specific maintenance or administrative items while allowing external documents to be uploaded for archiving the historical data. It also provides the notification function that allows the Board to send out building-wide or exclusive unit-owner notices and updates directly from the portal. Important documents can be stored on the portal for all unit owners to access at any time. Additionally, we send out an automatic notification letter to delinquent owners, which are saved and used when the association forwards the account to collections.

Company / About

What our clients say

Gordon James Realty gets results with our professional property management services. But don’t take our word for it – read what our clients have to say about our skills and responsive service.

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I have never worked with a more professional property manager than Chan. He is consistently accessible through phone or email, and his expertise spans across...

Joseph Hall
Community Association Management
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Gordon James is the best HOA Management company we've worked with. Joey, our manager, is professional, courteous, and efficient. Having such a reliable...

James Lewis
Community Association Management
GoogleFacebookYelp

The difference is significant - our account manager is professional and answers quickly. We also receive proactive updates. Highly recommend the Gordon James team.

Connor Barley
Community Association Management
GoogleFacebookYelp

Our portfolio manager now is extremely knowledgeable and we always get a quick response. They also made the transition extremely easy for our owners...

Catherine L
Community Association Management
GoogleFacebookYelp

I have had the opportunity to use three management companies in my time here and they have been by far the most professional and effective we have used.

Alex Ufier
Community Association Management
GoogleFacebookYelp

Gordon James manages my building, and I’ve been very happy with the results. Our account manager is super responsive and helpful when we report issues.

Ryan E
Community Association Management

Explore our services

From budget support to recurring and special maintenance, we’ve got you covered.

Management Transition
Management Transition

If you have an existing management company, we’ll work with them to provide a seamless transition. Our team will connect with your current managers to obtain all necessary data and historical documents to archive or use for daily operations.

Budget Support
Budget Support

We provide guidance on developing your annual budget, based on your community’s existing and previous financial data. We use the historical trend budgeting method to ensure your upcoming operating expenses align with the current and anticipated financial condition of your association.

Recurring Maintenance
Recurring Maintenance

A recurring maintenance schedule is key to maintaining the value and quality of your community. Our flexible online portal houses recurring maintenance information to ensure the board and the managing agent stay on top of necessary, time sensitive maintenance issues.

Issue Resolution
Issue Resolution

Nearly all communities are faced with occasional issues related to common element maintenance or violation incidents. Gordon James Realty assists the board in navigating these complex issues to ensure they’re resolved in accordance with your association’s due process outlined in the rules and regulations.

Project Management
Project Management

Board members have access to the online portal all all times, which allows you to see real-time updates on recurring and special projects. You can also access a prioritized list of what tasks need to be completed.

Contract Analysis
Contract Analysis

Contracts are important - but often complicated. We review your community’s existing and new contracts and suggest changes, when needed, to ensure contracts are written in the best interest of your association.

Hiring & Training
Hiring & Training

Assist community’s with hiring on site staff- including drafting job descriptions, interviewing, screening perspective candidates, administering offer letters. We provide the community with on going support and training and supervision for on site personnel.

Board Meeting Preparation & Assistance
Board Meeting Preparation & Assistance

Board members are assisted in preparing for monthly, quarterly, annual and budget meetings. Our dedicated accounts team assists in preparing agendas, proxies, and nomination forms. Finally, a specific timeline is always followed, complying with governance procedures and documents.

Emergency Repair Assistance
Emergency Repair Assistance

Our team responds promptly to all requests including emergencies, 24/7, 365 days a year, including holidays.

Ready to make the switch?

We're proud to make partnering with us easy. Contact our team to connect with one of our industry experts and get started today.

Resources / Insights

Community Association Management

The expert and experienced team at Gordon James, provide regular up-to-date resources and knowledge across residential, community and commercial property management and property sales.

Featured Insight

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